Business Communication Skills (undergraduate study programme, 3rd year, elective course):
Introduction to business communication. Effective messages: adapting the message to the target audience. Multicultural working environment. Team work and team building. Effective meetings. Business etiquette. Job hunting process: writing a CV, a letter of application, preparing for a job interview. Presentation skills. Non-verbal communication (body language).
Students should be able to identify, understand and use basic tools for effective communication in the world of work. They are expected to be able to tailor their communication to the audience or situation at hand, to identify individual and collective goals and responsibilities and act in an appropriate manner. They should be able to identify and work towards targets for personal and professional development.
Teaching methods: Process-oriented approach to self-managed and lifelong learning via lectures, tutorials and advisory hours. Collaborative learning and student participation is encouraged through various tasks and activities, such as: problem-solving tasks, group discussions, pair work, etc.
Assessment methods: Assessment of student knowledge/performance will be based on the following: (1) Continuous assessment of acquired knowledge and skills through class discussions. (2) Exam: written report and an oral presentation of a set task.